SMITSM

Information Technology Service Management (ITSM) is the implementation and management of quality information technology services. It is a set of procedures and functions that align IT with business goals and ultimately deliver value.

At Quanta we provide training, coaching and consultancy options for the most commonly used approaches to ITSM, the Information Technology Infrastructure Library (ITIL), Control Objectives for Information and Related Technology (COBIT) and much more.
Bespoke ITSM Training
Create your own, personalised training course to put you on the right IT Services Management path. Generating your perfect course allows you to focus on your core priority areas. You can choose to condense your training into fewer days to increase learning intensity and limit the number of hours away from the office. For example, you can combine content from multiple courses to create a tailored course based on individual modules for ITIL® such as:

Incidents and Problems
Portfolio Management and Service Catalogue Management
Incidents, Problems and Change

Speak to the team about bespoke ITSM training options on 0800 018 5597
ITSM Consultancy and Coaching
Want to know everything ITSM without the stress of exams? With Quanta’s ITSM consultancy and coaching, individuals and organisations can get everything that’s needed to understand and implement ITIL® and COBIT® processes and understand how a combination of both can benefit your organisation as a whole. We’ll send in an expert who will help you identify your business challenges and then we’ll work with you for as long as needed to find a solution. We’ll then continue to act as a mentor and safety net throughout ITSM adoption or as long as we are needed. Quanta has an excellent reputation for ITSM consultancy and coaching from our highly skilled Trainers. There are many options for you, so please contact the team on  0800 018 5597 who can get the ball rolling for you.

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To make an enquiry about booking a course, get in touch and we’ll give you more information.

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I enjoyed the course. It was well presented and the trainer was engaging and supportive. It was great to receive a hard copy course book ahead of the course too.
- Sophie Wales, Department for Education
Engaging delivery and the tutor brought the course to life by using real life examples.
- Adam Bellew, Department for Education
The course was extremely well delivered and organised. The Trainer was very knowledgeable. We were prepared for the exam and put at ease prior to the start. I recommend Quanta…
- Jaci Blackmore, HMRC Newcastle
Honestly one of the best training days I've ever attended. Meaningful, impactful and interesting training. I Really enjoyed it!
- Jamie Wright, Ofgem
What a great, friendly and approachable company to receive training from! Good course delivery, content and very well paced.
- Steve Pringle, National savings & Investments

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