SM Lean Six Sigma – Green Belt

Course Code: ClaITSM7155

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Duration

5 Day(s)

Course Type

Public or Private

Max Delegates

12

Delivery Style

Classroom

Equip yourself with the skills to lead and implement powerful process improvement initiatives using Lean and Six Sigma methodologies.

The Lean Six Sigma Green Belt course empowers professionals with the knowledge and tools to improve processes, reduce waste, and enhance quality within their organisations. Green Belts play a vital role in leading improvement projects using the DMAIC (Define, Measure, Analyze, Improve, Control) methodology.

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Start Date

Venue

Availability

10/11/2025

WR1 - Worcester, WR1 3EE

Call for availability

23/02/2026

Virtual

Call for availability

Course confirmed - Guaranteed to run
Course Full/Limited availability
Price shown excluding VAT.

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If you require the content of this event tailored or have around 7 or more people to train it maybe better for you to host a Private Event, please get in touch to discuss this.

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Description

Who is this course for


  • Professionals working in operations, quality, process improvement, or service delivery.

  • Individuals responsible for or aspiring to lead improvement initiatives.

  • Team leaders, project managers, engineers, and analysts who want to gain structured problem-solving skills.

Purpose of the course

To develop skilled professionals who can independently lead improvement projects, contribute to strategic change, and apply Lean Six Sigma techniques to enhance customer satisfaction, process efficiency, and overall business performance.

You will learn how to


  • Understand and apply the Lean and Six Sigma philosophies and principles.

  • Use DMAIC to structure and manage improvement projects.

  • Identify and eliminate waste, reduce process variation, and improve quality.

  • Map, measure, and analyze processes to identify opportunities for improvement.

  • Use data-driven decision-making with statistical tools and quality management methods.

  • Lead change and manage stakeholder engagement effectively.

  • Support cultural and operational transformation within your organisation.

Prerequisites

While previous completion of a Lean Six Sigma Yellow Belt course is recommended, it is not mandatory. Learners should have a basic understanding of business processes and problem-solving techniques. Comfort with using Microsoft Excel or similar tools for basic data analysis is beneficial, as statistical interpretation is an important component of the training.

Benefits for you as an individual

Completing this Green Belt course will provide you with a highly transferable skillset that enhances your career prospects. You'll gain the confidence and competence to lead data-driven change initiatives and make a measurable impact in your role. The training also develops your analytical thinking, leadership capabilities, and project management skills—all of which are highly valued in today's competitive job market.

Benefits for your organisation

Organisations benefit significantly from having trained Green Belts who can lead continuous improvement initiatives. These professionals help reduce operational costs, improve service and product quality, and enhance customer satisfaction. Lean Six Sigma also fosters a culture of efficiency, innovation, and employee empowerment—ultimately driving long-term strategic success.

Module 1: Introduction to Lean Six Sigma

  • History and evolution of Lean and Six Sigma
  • Continuous Improvement mindset
  • Belt roles and responsibilities

Module 2: Voice of the Customer (VOC)

  • CTQ (Critical to Quality)
  • Kano model
  • CTQ Flowdown

Module 3: Strategy and Policy Deployment

  • Vision, True North and Strategic Alignment
  • Cost of Poor Quality (COPQ)
  • Managing change and stakeholder engagement

Module 4: Project Management and DMAIC Framework

  • Project selection and scoping
  • DMAIC roadmap
  • Project Charter development
  • Tollgate reviews and governance

Module 5: Workplace and Process Foundations

  • 5S and visual management
  • Standardised work (SOPs)
  • Quality Management Systems (QMS)
  • Training Within Industry (TWI)

Module 6: Performance and Daily Management

  • Daily stand-up meetings and Obeya rooms
  • Kaizen events and root cause analysis
  • Basic Quality Tools (Ishikawa, Pareto, 5-Whys)

Module 7: Define & Measure Phases

  • Process mapping (SIPOC, Flowcharts, Swimlanes)
  • Performance metrics (Time, Quality, WIP)
  • Basic statistics and data collection
  • Descriptive statistics and data types

Module 8: Analyze & Improve Phases

  • Value Stream Mapping (Current State and Future State)
  • Types of Waste: Muda, Muri, Mura
  • Work balancing and flow
  • Kanban, FIFO, Theory of Constraints
  • SMED and quick changeover

Module 9: Control Phase

  • First Time Right and Poka Yoke
  • Process FMEA and Control Plans
  • TPM (Total Productive Maintenance)
  • Sustaining improvements and capability building

Module 10: Capable and Future-Proof Processes

  • Advanced process maturity and sustainability models
  • Embedding Lean Six Sigma into business strategy

Additional Exam Information

This course prepares you for the official LSSA Lean Six Sigma Green Belt Certification Exam, which includes both a theoretical and practical component.

The theoretical exam

  • Taken as part of the course

  • Multiple-choice format

    • 60 questions per paper

    • 38 marks required to pass (out of 60 available) - 63%

    • Duration: 180 minutes

    • Open book: a maximum of any two books is permitted during the exam + statistical tables booklet (14 page PDF). Exercise books are NOT permitted during the exam.

    • Calculators and Minitab are permitted

Pre-Coursework

Several hours of pre-course preparation is required. The Pre Course book will be shipped out 4-6 weeks prior to the course.
Please note, there may be a small amount of evening work to complete such as further reading or working though sample exam papers.
I enjoyed the course. It was well presented and the trainer was engaging and supportive. It was great to receive a hard copy course book ahead of the course too.
- Sophie Wales, Department for Education
Engaging delivery and the tutor brought the course to life by using real life examples.
- Adam Bellew, Department for Education
Honestly one of the best training days I've ever attended. Meaningful, impactful and interesting training. I Really enjoyed it!
- Jamie Wright, Ofgem
What a great, friendly and approachable company to receive training from! Good course delivery, content and very well paced.
- Steve Pringle, National savings & Investments
The trainer, Nicola is an ambassador for Quanta. Her knowledge, credibility in the subject and ability to deliver are fantastic.
- Louise Parker, Cabinet Office

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