CompTIA A+ Fast Track - Quanta - Central Government

Who is this course for

Computer Service Technicians, Field Support Technicians, Help Desk Technicians, Network Support Technicians, PC Technicians, Service Centre Technicians, Hardware Installation Coordinators or anyone wishing to gain a fundamental knowledge of all aspects of operating systems that will allow them to carry out everyday support tasks.

Purpose of the course

This course provides a sound basis for any individual needing support skills in an IT department. Skills including PC hardware and peripheral maintenance, operating system support and networking concepts. The course includes plenty of practical hands-on exercises to re-enforce learning and covers material necessary to take the CompTIA A+ exam.

You will learn how to

dentify all the Hardware components within a PC

Build a PC

Install and configure an Operating System

Support and troubleshoot common PC problems

Prerequisites

This is an entry level IT course. Delegates should have some experience of using a PC. Disk navigation using Explorer and general desktop use would also be beneficial.

Benefits for you as an individual

By attending this course, you will gain confidence to fully support the PC environment. It will give you hands on experience of rebuilding PCs, installing operating systems and common software and applications. The course will also act in part preparation for the industry recognised exam.

You will have 12 Months Access to CompTIA's CertMaster Learn, Labs & Practice, CompTIA's online knowledge assessment and certification exam practice and preparation system.

Benefits for your organisation

CompTIA A+ Complete allows your staff to become more optimised, troubleshooting problems faster and more efficiently, so less time will be wasted on incorrect diagnosis. They will gain practical experience of common PC issues, whether it be software or hardware related.

Personal Computer (PC) Components

PC Components
System Unit Components
Storage Devices
PC Connection Methods

Operating System Fundamentals

PC Operating Systems
Windows User Interface Components
Windows File System Management
Windows System Management Tools

PC Technician Professional Best Practice

Tools of the Trade
Electrical Safety
Environmental Safety and Materials Handling
Preventative Maintenance
Diagnostics and Troubleshooting
Professionalism and Communication

Installing and Configuring Peripherals

Display Devices
Input Devices
Adaptor Cards
Multimedia Devices

Installing and Configuring System Components

Storage Devices
Power Supplies
Memory
CPUs
System Boards

Maintaining and Troubleshooting Peripherals

Display Devices
Input Devices
Adaptor Cards
Multimedia Devices

Troubleshooting System Components

Storage Devices
Power Supplies
Memory
CPUs
System Boards

Installing and Configuring Operating Systems

Installing Microsoft Windows
Upgrading Windows
Add Devices To Windows
Optimising Windows

Maintaining and Troubleshooting Microsoft Windows

Operating System Utilities
Maintain Microsoft Windows
Troubleshooting Windows
Recovering Windows

Network Technologies

Network Concepts
Network Communications
Network Connectivity
Internet Technologies

Installing and Managing Network Connections

Create Network Connections
Install and Configure Web Browsers
Maintain and Troubleshoot Network Connections

Supporting Laptops and Portable Computing Devices

Laptop and Portable Computing Device Components
Install and Configure Laptops and Portable Devices
Maintain and Troubleshoot Laptops and Portable Devices

Supporting Printers and Scanners

Printer and Scanner Technologies
Printer and Scanner Components
Printer and Scanner Processes
Installation and Configuration
Maintenance and Troubleshooting

Personal Computer Security Concepts

Security Fundamentals
Security Protection Measures
Data and Physical Security
Wireless Security
Social Engineering

Supporting Personal Computer Security

Install and Configure Security Measures
Maintain and Troubleshoot Security Measures

Additional Exam Information

The CompTIA A+ (220-1001 & 220-1002) exams are compulsory

You will receive an exam voucher after your course which is valid for 12 months.

We highly recommend that you continue with post course self-study and utilise CertMaster Practice before you sit the examination.

Pre-Coursework

There is no pre-course work required, but further reading during and/or after the course will be beneficial prior to sitting the CompTIA A+ exams.

IT CompTIA A+ Fast Track

Duration

Course Type

Max Delegates

Delivery Style

The industry standard for computer support technicians

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