Ag Certified Scrum Professional® Product Owner (CSP®-PO)

Product Owner Core Competencies

• Appraise how different organisational designs and structures might impact how a person is selected to be a Product Owner.
• Assess a facilitated session with stakeholders who are in conflict, providing two examples of how to improve facilitation.
• Compare at least two techniques for gathering, communicating, and leveraging information from internal and external stakeholders.
• Explain at least three reasons why the start of a new Scrum Team should be handled differently from a traditional project kick-off or charter.
• Demonstrate the Product Owner’s responsibility to define expectations for quality when the team forms.
• Plan the launch of a new Scrum Team.
• Demonstrate at least two methods to support Product Backlog management across multiple teams. 
• Contrast at least two patterns for scaling the Product Owner role. 
• Organise and facilitate a collaborative session to perform prioritisation at scale.
• Develop and teach a topic related to Product Ownership.

Implementing Purpose and Strategy 

• Compare and contrast at least three business models for a product.
• Develop a business model for a product idea.
• Construct a competitive analysis.
• Calculate the opportunity size of a product or feature. 
• Compare at least two techniques to develop a product plan or forecast. Develop an appropriate release strategy for a business model. 
• Describe at least three measurable product launch goals.
• Discuss at least five elements of a product launch plan.
• Apply at least two methods to determine the profitability of a product.
• Calculate the expected outcome or economic results of a product release, given fixed and variable costs, and forecasted return.  
• Explain an iterative and incremental investment model for product development.
• Demonstrate at least three ways how return on investment can be improved. 
• Calculate the cost of delay for a product feature. 
• Compare at least two approaches to fund Agile product development.

Advanced Interactions with Customers and Users 

• Prepare a plan to integrate customer development into product development. 
• Evaluate at least three techniques for customer research or product discovery. 

Complex Product Assumption Validation

• Select an appropriate experiment to test a hypothesis. 
• Evaluate the results and impact of an experiment. 

Advanced Product Backlog Management

• Assess how teams and/or organisations emphasise outcomes over output.
• Select an appropriate value creation strategy for a product idea at a given point in its lifecycle.
• Compare at least three techniques to inform Product Backlog ordering.
• Defend the order of a Product Backlog with one or more stakeholders.
• Analyse a team’s use of Product Backlog Refinement.
• Propose at least two ways to improve engagement of customers or users to refine the Product Backlog.